Eleven-thirty at night, and the rain over Taipei still hadn't stopped.
Jieun Kim set her phone down on the long office table, and the screen lit up. Leo Huang, vice president of business development for the Taipei Harbor Team, had sent a message: "We need Moonstage's decision before noon tomorrow. The board reviews the full partner list in the afternoon."
She didn't reply right away.
A few performance costumes back from the cleaners still hung in the office, Korean names taped to the plastic covers. Against the wall stood the suitcases belonging to the three members who had arrived in Taiwan only the week before. On the whiteboard was the week's schedule: two training sessions, one brand livestream, two short videos, one team press conference, and a sponsored shoot for her own channel.
Jieun used to love being this busy. When she first came to Taiwan, she carried a camera around alone, filming night markets, breakfast shops, MRT stations, and the Chinese her Taiwanese friends taught her. She looked at Taiwan through Korean eyes, and she introduced Korean life in a register Taiwanese audiences already knew. Over a few years, the channel took off. Viewers called her Jieun, brands approached her directly, and young Korean performers began asking her: if I wanted to work in Taiwan, would I have a shot?
So she founded Moonstage Entertainment. At first it was only matching a handful of Korean performers with events; later came team cheer squads, brand parties, livestream programming, and short-form content. She had assumed she was simply tidying up the loose opportunities that fell outside her channel.
Now the contract on the table made it clear that this was no longer a matter of tidying anything up.
The Harbor Team wanted Moonstage to build a cheer squad for the new season, composed mainly of Korean and other Asian members. The contract ran two years and covered twenty-four home games, eight sponsor events, weekly social content, and fan interaction at the team's membership events. The team was willing to pay a fixed advisory fee plus event fees, and to share merchandise revenue. The terms looked good, but the payment schedule was tight: the advance would cover only one month of personnel costs, with monthly acceptance reviews after that. Member housing, training, translation, costumes, and the upfront content shoots all had to be fronted by Moonstage.
"Do you understand what that actually means?" Rolan Wu, her financial advisor, had said to her that afternoon.
Jieun understood.
If she signed, company revenue could double in one stroke. If anything went wrong, cash flow could look very bad within three months.
The Meeting
At nine the next morning, four people sat at the same long table. Jieun kept her camera off, since Leo Huang wouldn't join the call until ten. She wanted to hear her own people first.
Kevin Lin spoke first. He was Moonstage's commercial partner, responsible for brand partnerships and sponsorship development.
"I say we sign." He flipped the contract to the last page. "This deal isn't only game-day revenue. The moment the Harbor Team is locked in, we can take it to cosmetics, beverages, restaurants, and sportswear. What brands want is a story: Korean members coming to Taiwan, the home arena, fan voting, behind-the-scenes footage. There's no way we could land any of that on the strength of our own channel."
Mia Chen didn't look up. She was holding a scheduling sheet covered in dense blocks of color.
"The story is fine," she said. "But where do they live? Who picks them up at the airport? Who goes with them to the doctor? Who talks to the landlords? Who handles the messages at two in the morning? Last month we had three foreign members, and someone cried twice because event times shifted at the last minute. This contract asks for ten people."
"So we hire more," Kevin said.
"With what money?" Mia asked.
The room went quiet.
Rolan pushed her notebook to the center of the table. "I ran the most conservative version. If we sign the full contract, the first three months add housing deposits, airfare, training costs, translation, admin headcount, and the members' guaranteed base pay. The team pays monthly, and after acceptance there's still an invoicing cycle before anything lands; sponsors won't come in during month one either. The funding gap peaks somewhere around weeks eight to ten, and by then we'd be down to roughly half our reserve."
She paused. "Whether to sign is one question. How we cover the cash gap in the ramp-up is the real one. Weeks eight through ten before the season opens are the hardest stretch, and the upfront outlay eats half our reserve outright."
Jieun looked down at her hands. She knew Rolan hadn't said the rest of it. The reserve was, in fact, the money she had saved slowly over the past several years shooting videos, taking sponsorships, and working events. It wasn't a cold figure on a balance sheet. It was the security that let her live in Taiwan.
Kevin lowered his voice. "But we can't keep thinking like a one-person studio. YouTube views alone won't feed this company. Taiwan's Traditional Chinese market is only so big; ad revenue share can only ever be the floor. What actually pays salaries is sponsored content, events, teams, and brands. The Harbor Team is willing to hand us their home-game entertainment. That's our chance to become a real company."
Mia looked at Jieun. "Becoming a real company also requires surviving."
The Captain's Question
Just before ten, Soyeon Park walked into the office. She was one of the more senior performers among the Korean members; before Taiwan, she had spent several years doing cheer work in Korean pro baseball and at corporate events. Her Chinese wasn't fluent yet, but she could follow most of a meeting. Mia had only meant to confirm the afternoon's training time with her, but Jieun asked her to sit down.
"Soyeon," Jieun asked in Korean, "if the company signs with the Harbor Team, how do you think the members will feel?"
Soyeon glanced around the room and waited a few seconds before answering.
"They'll be happy. They'll also be afraid."
Kevin asked, "Afraid of what?"
"Because Taiwan looks full of opportunity," Soyeon said. "Games, events, commercials, livestreams, fan meetings. Korea is brutally competitive, and plenty of girls train for years without ever getting steady bookings. Taiwan makes them feel like they could be seen."
She rested her hand on the edge of the table, as if working out how to say it precisely.
"But being seen is exhausting. Who's more popular, who gets merchandise, who gets picked by a brand — everyone notices all of it. If the company doesn't have clear rules, the girls will compare themselves to each other. They'll ask: why does she get the livestream and I don't? Why can she rest and I can't? Why do the fans only remember her?"
Jieun didn't interrupt.
Soyeon went on: "And you can't keep being their big sister."
That made Jieun look up.
"They trust you because you're Korean too, because you know what it feels like to leave home and work in Taiwan," Soyeon said. "But the bigger the company gets, the more it hurts everyone if you handle everything the way a big sister would. A big sister can comfort people. A boss has to assign work, talk about money, and say no."
Mia nodded slightly.
Kevin leaned back in his chair and didn't argue.
What the Team Is Buying
At ten sharp, Leo Huang joined the call. On screen he wore a team jacket, the Harbor Team's practice facility behind him.
"Let me start with the pressure we're under," Leo said. "The team doesn't just want a few Korean girls to dance. What the board wants is a home-game experience. Last season we found that a lot of young fans came for the first time not because they follow the sport, but because a friend dragged them along, or they saw something on social, or a theme day looked fun. Once they're inside, they gradually get to know the players and the game."
He paused.
"So for us, the cheer squad is part of the whole product. The opening, the timeouts, the postgame photos, the short videos, the membership interactions, the sponsor events — it all has to connect. You have cross-border members, you can produce content, and you have Judy's channel. We came to you precisely because you can turn all of this into a story."
Hearing the word story, Jieun felt something tighten. She had built her career telling stories, and she knew exactly how easily a story could be misused. A story could let an audience understand why a girl left Korea for Taiwan. It could just as easily package her anxiety into material for anyone to consume.
Mia asked, "What if we go with six people instead of ten, and treat the first season as a pilot?"
Leo frowned. "Six isn't enough. The home-game staging and the activation design are already built around ten. The board also expects us to differentiate ourselves in the market. If it's just a small-scale test, I'll have a hard time convincing them to sign a two-year deal."
Rolan asked, "Can the advance be increased? Enough, at minimum, to cover the first two months of fixed costs."
Leo smiled ruefully. "I understand, but the team has its own budget process. I can push for a larger advance. I can't get all of it paid up front."
Kevin followed: "Can brand activations be co-developed with us? If the merchandise revenue share and social content licensing are spelled out more clearly, we'd have far more room to bring in outside sponsors."
"That's negotiable," Leo said. "On the condition that Moonstage can guarantee stable execution. The Harbor Team can't sign a deal that looks good on paper and then adjusts its staffing every week."
Hearing that, Jieun wasn't offended. If anything, she felt Leo had named what the client was actually buying. Her enthusiasm and the novelty of Korean members were only the hook. What the team was genuinely willing to pay for was reliability — the absence of things going wrong.
And that reliability was something Moonstage, as it stood, could not yet deliver. They could absorb it themselves out of her savings. They could ask the team to carry part of it. They could reserve room in advance for outside partners. Only the price of those three routes was nothing alike.
The Creator's Ledger
After the meeting, Jieun walked down alone to the convenience store on the ground floor. She bought an iced latte and stood under the arcade watching the rain. Three unread messages waited on her phone: a member asking whether she could get more livestreams next month; a brand contact asking about the script for a sponsored video; a friend in Korea forwarding a news screenshot with the question, "Is your company getting big now?"
Getting big.
From the outside, it certainly looked that way. Channel subscribers kept climbing, team partnerships kept coming, and the Korean members were starting to get recognized by fans on the street in Taiwan. Even back in Korea, people asked her, "Does Taiwan really need Korean cheer squads that badly now?"
She used to answer cheerfully: "Yes, Taiwanese people love us."
She rarely said that anymore. Being loved is one thing; being able to afford it is another. Fan enthusiasm is one thing; contract terms are another. Members wanting to come to Taiwan is one thing; whether she can give them a life here that feels safe and dignified is another thing entirely.
When Jieun got back to the office, Mia was working through the housing list.
"Do you think I'm being too conservative?" Mia asked.
"No," Jieun said.
"Then why do you still want to sign?"
Jieun looked at the row of performance shoes by the window. "Because I'm afraid that if this chance passes, it won't come again."
Mia put down her pen. "I'm afraid too. But I'm more afraid of you putting your own name behind a company that isn't ready."
That landed heavier than any financial statement.
Jieun knew that Moonstage had gotten this far largely because other people believed in her. Brands believed she wouldn't recommend a product carelessly. The team believed she could find the right Korean members. The members believed she would look after them. Her audience believed the Taiwan she described was real. That trust had given the company its opening, but it also meant the margin for error was almost nonexistent — any single failure would badly damage what had taken years to build.
Three Versions
At four in the afternoon, Jieun called the team back into the meeting room. The morning's schedule was still on the whiteboard. She wiped a section clean and wrote out three versions.
Version one: self-funded acceptance. Reply by noon tomorrow accepting the contract as written, with no attached conditions, and let Moonstage carry the full two years on its own.
Kevin backed this version. He argued the company needed a marquee client; if the Harbor Team project worked, Moonstage could cross over from a content company into sports entertainment and talent management. The fewer conditions they negotiated and the faster they signed, the stronger their posture would be in front of brands afterward.
Rolan poured cold water on it from the side: "Except the ramp-up alone burns half our reserve. If we're out of cash by weeks eight to ten and only then go looking for help, we'll have no leverage left to ask with."
Version two: shared burden with the team. Accept the ten members and the two-year term, but send a set of conditions at the same time by noon tomorrow — adjust the payment schedule, split the upfront costs, and write in an explicit cure period and a cap on liability.
Mia and Rolan leaned toward this one. It pushes part of the cash pressure back onto the team and buys the team room to breathe. The problem is that it's a one-shot call with no second round: Leo goes into the board meeting that afternoon, and Moonstage won't be the only name on the list. Ask for too little and the negotiation was pointless; ask for too much and the team can turn to someone else at any moment, leaving them without even the original deal.
Version three: open architecture. Take on the full scale, but state plainly in tomorrow's reply that logistics or certain content execution will keep room for outside partners and shared responsibility.
"That way we're not putting all of our cash and all of our on-site manpower on the line," Kevin said.
"But it also means admitting to the team from day one that we can't swallow the whole project ourselves," Mia said. Rolan added, "And in exchange for someone helping us carry it now, we're giving away future revenue share and on-site control before we've even started."
Soyeon didn't weigh in immediately. She waited until everyone else had finished, then spoke slowly.
"All three are yes," she said. "The girls won't care which one you sign. What they care about is who covers a shift when someone's sick, who manages the housing, whether a last-minute added appearance is paid, how time off is scheduled. Whichever one you pick, those things have to be in writing."
"So which would you choose?" Jieun asked.
Soyeon looked at her. "I wouldn't choose. It's your company." She paused. "But first you need to be clear about which of the three costs you can afford to lose."
At the bottom of the whiteboard, Jieun drew a red line and circled it: if catastrophic liability not attributable to the team cannot be capped, this version cannot be signed.
She capped her pen.
The Deadline
At nine that night, another message came from the Harbor Team. Leo said the board could accept raising part of the advance and was willing to write the social content licensing more clearly, but ten members and a two-year term remained the floor.
Jieun handed the phone to Rolan. Rolan read it and said, "There's still room to negotiate, but the terms have to be written down first. The ramp-up eats half our reserve. For the first three months we can't open any new lines of business."
Kevin said, "If we sign, I'll start booking brand pitches tomorrow."
Mia said, "If we sign, I need to formally hire a Korean-speaking administrator, and we need a member grievance process and scheduling rules. We can't keep handling everyone's emotions through a LINE group."
Soyeon said, "If we sign, please put member income, time off, livestream allocation, and merchandise revenue share in writing. Don't leave the girls guessing among themselves."
Everyone had named a condition. Nobody said "this is a great opportunity" or "this is too dangerous" anymore. At this point, opportunity and risk had become inseparable; the only question was whether the company had the systems to carry them.
Jieun opened her laptop and started writing back to Leo. She got one line in and stopped.
"Leo, thank you for being willing to adjust the terms. Moonstage is willing to take this on, only—"
She looked at the sentence and knew she hadn't actually decided.
Take it as is and negotiate nothing, and the company moves forward tomorrow — at the cost that once the reserve is drained, any cash crunch leaves her with no bargaining position at all. Send revised terms by noon, and the risk gets shared with the client — but it's a one-shot call, Leo goes into the board meeting that afternoon, and the team may simply go to someone else. Declare up front that she's keeping room for outside partners, and the immediate cash pressure gets distributed — but what she gives away in advance is the second year's profit and control of the floor.
Only one thing was clear. Those few lines circled at the bottom of the whiteboard — when something goes wrong, how far does the liability run, is there time to cure it, and does something that isn't Moonstage's fault still land on Moonstage — if the team insisted on leaving them with catastrophic liability that is neither attributable to them nor capped, she could not sign that version. She could only send it back. That isn't giving up on growth. It's refusing to bet the survival of the whole company.
Outside, the rain had stopped. The office was down to the sound of the air conditioning and the occasional buzz of a phone beside the keyboard. Before noon tomorrow, Jieun had to answer the Harbor Team.
What should she say?
Decision Question
If you were Jieun Kim, which initial commitment to take on the full contract would you send by noon tomorrow: self-funded acceptance, a set of shared-burden conditions to the team, or an open architecture that reserves room for outside partners? Explain what price you are willing to pay for this growth opportunity, which kind of risk your team can absorb, and under what floor on the terms you would choose not to sign this version and to send the contract back.
Note
This short case is a synthetic teaching case written in the style of an HBR Case Study; the characters, company, team, contract, and dialogue have been rewritten and composited, and do not represent the statements of any actual person, company, or team. The case draws on public sources and on the management issues organized in the full Library Case, but it was not authorized by Judy herself, nor were she or anyone around her interviewed; its purpose is management teaching discussion, and it does not pass judgment on the character or condition of the individuals involved or of those around them.
Case material prepared by Associate Professor Sonic Wu of Yuan Ze University in collaboration with Codex. The full long-form case is available in the GitHub Pages version: https://537sonic.github.io/SONIC/hbr/become-judy/index.html
The comic panels are generated teaching illustrations and do not use real-person portraits.