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Innovation and Marketing Communication in the Digital Age

數位時代的創新與行銷溝通

Digital Transformation & Customer Journeys 數位轉型與顧客旅程 Agentic Workflows & Growth Loops Agentic Workflows 與成長迴圈 Brand Trust & Governance 品牌信任與治理

Navigate the Four Sessions

四個 Session 導覽

SESSION 1

Digital Transformation and Invisible Banking

數位轉型與隱形銀行

Focuses on DBS, invisible banking, customer journeys, and how backend architecture supports brand promises.

聚焦 DBS、隱形銀行、顧客旅程,以及後端架構如何支撐品牌承諾。

SESSION 2

From SaaS to AI Agents

從 SaaS 到 AI 代理

Explores workflow rebundling, execution authority, governance, and the shift from seat-based to outcome-based logic.

探討工作流程重組、執行權限、治理問題,以及從席位計價走向成果計價的轉變。

SESSION 3

Product / Service Digitization 2.0

產品/服務數位化 2.0

Examines growth loops, discoverability, search-as-interface, and defensibility in AI-mediated discovery.

討論成長迴圈、可被發現性、搜尋介面化,以及 AI 中介發現情境下的防衛能力。

SESSION 4

Trust, Governance, and Execution

信任、治理與執行

Centers on authenticity, accountability, synthetic interactions, and how brands avoid becoming hollow digital ghost towns.

聚焦真實性、責任歸屬、合成互動,以及品牌如何避免落入空心化的數位鬼城。

Class Resources

課堂資源

CLASS RESOURCE
共用課堂資源

Digital Whiteboard

數位白板

Open the shared whiteboard directly, copy the link, or scan the QR code with your phone.

可直接開啟共享白板、複製連結,或使用手機掃描 QR Code。

https://tinyurl.com/2whb8syf
Open whiteboard開啟白板
CLASS RESOURCE
課堂資源

NotebookLM Notebook

NotebookLM 筆記本

Use the notebook for guided reading, review, and follow-up discussion.

可使用這個筆記本進行導讀、複習與後續討論。

https://notebooklm.google.com/notebook/8d2d404e-a171-458e-bd31-0cabfaad79fc
Open notebook開啟筆記本